French Hand Laundry & Dry at 606 South Lake Avenue, Pasadena, California.

Worst service I've ever received at a dry cleaners. They took a jacket for a simple cleaning over a week ago. Today I stopped by and they couldn't find it. Then they said they sent it to another plant. I waited 20 minutes and they couldn't locate it. I called later in the afternoon; they still couldn't locate it. I waited on hold 10 minutes and was told they'll call me back later in the afternoon when they found my jacket. Ugh! What service! Still no jacket!