Honda of Pasadena at 3298, 1965 East Foothill Boulevard, Pasadena, California.

I made an appointment with Frank Park over the phone to come into Honda of Pasadena the following day and he greeted me upon arrival right after I parked. Frank had the specific model and color CR-V that I was interested in pulled up right out front for me to look at. After checking out the car we went inside and discussed numbers. I had been shopping around at quite a few other dealerships by this time and dealing with Frank was by far the most pleasant experience that I had. Frank was personable, friendly and not too pushy. He did not pressure me into making a decision. Frank worked with sales manager, Mike Abramov to meet me at a number that I was happy with. My schedule only allowed for me to come in towards the end of the day but I never once felt rushed by Mike or Frank- They both treated me very well like I was a valued customer and that they wanted me to leave feeling good about my deal and happy with my vehicle, which I did! I would recommend Honda of Pasadena to anyone and I plan on bringing my husband in next month to look at cars.

Bad experience with the sales people, they didn't seem to know where anything was so we walked all over the parking lot. The salesman left me waiting outside for a long time when it was super hot outside. I ended up going inside to find some water and so I wouldn't get sunburned. It just wasn't a pleasant experience and I won't be back. I had questions about my situation, but the salesman kept interrupting me and talking over me. I felt like he didn't care that I had questions and just wanted to move on to someone else. One of the worst experiences at a car dealership. I'm not mad about not getting approved for a car, I'm irritated about how I was treated throughout the whole process.